Frequently Asked Questions
General Questions
What is Zulu Parts?
Zulu Parts is a comprehensive online catalog for general aviation and experimental aircraft parts. We aggregate product information, specifications, and pricing from multiple sources to help aircraft owners and mechanics find the parts they need quickly and affordably.
Do you sell parts directly?
Zulu Parts is primarily a parts catalog and information resource. For most products, we direct you to authorized distributors, manufacturers, or trusted retailers like Amazon where you can complete your purchase. Some specialized items may be available through our partner network.
Why are items listed as “Currently Unavailable”?
Our catalog includes parts that may have limited availability or are sourced from multiple suppliers. When an item shows as unavailable, we provide links to alternative sources where you may be able to find the part in stock.
Parts & Compatibility
How do I know if a part will fit my aircraft?
Each product listing includes compatibility information, part numbers, and cross-references. Always verify part numbers against your aircraft parts manual and consult with your A&P mechanic before ordering. If you have questions about compatibility, contact us and we will help you find the right part.
Are your parts FAA approved?
We list parts from reputable manufacturers including those with FAA-PMA (Parts Manufacturer Approval) and TSO (Technical Standard Order) certification. Each listing indicates the certification status. For certified aircraft, always ensure parts meet applicable airworthiness requirements.
Do you carry experimental aircraft parts?
Yes! We have an extensive selection of parts suitable for experimental and homebuilt aircraft. These include engine components, avionics, instruments, and airframe hardware from manufacturers like Van Aircraft, Rotax, and many others.
Ordering & Shipping
How do I place an order?
Click the product you are interested in to view full details, then use the provided links to purchase from an authorized retailer or distributor. Most orders ship directly from the supplier to your location.
What payment methods are accepted?
Payment options vary by supplier. Most accept major credit cards, PayPal, and wire transfers. Check the specific retailer checkout for available payment methods.
Can you ship internationally?
International shipping availability depends on the specific supplier and product. Many aviation parts have export restrictions. Contact us for assistance with international orders.
Technical Support
I need help identifying a part. Can you assist?
Absolutely! Send us photos and any part numbers you can find, along with your aircraft make/model and we will help identify the correct replacement part. Email support@zuluparts.com with your inquiry.
Do you provide technical documentation?
Product listings include available specifications and documentation. For detailed installation instructions, maintenance manuals, and service bulletins, we recommend contacting the manufacturer directly or consulting your aircraft Type Certificate Data Sheet.
Returns & Warranty
What is your return policy?
Return policies are determined by the individual supplier you purchase from. Most aviation parts suppliers accept returns of unused, unopened items within 30 days. Electrical components and special-order items may have different return restrictions.
Are parts covered by warranty?
Warranty coverage is provided by the manufacturer or supplier. New parts typically include manufacturer warranty. Check the specific product listing and supplier terms for warranty details.
Still have questions? Contact our team at support@zuluparts.com or use our contact form.